Polycom RPRM login failure after upgrade to version 10.4
Polycom RPRM is case sensitive to login after upgrade to version 10.4.
You may found the issue that after upgrading the RPRM Polycom system from a previous version, as for example: “10.3.X” to the new version: “10.4.X”, authentication is not working anymore with the Entreprise Directory Server previous working configuration.
Upgrade process is completed with success, but you are not able to sign-in using some Active Directory user credentials anymore.
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